Frequently Asked Questions

On this page, you'll find answers to the most common questions about our products and services. If you can't find the answer you're looking for, don't hesitate to contact us via our contact page or live chat – we're happy to help!

🛍 Is Luxorah a Safe Website?

Yes, Luxorah is a safe and secure website to shop on. We protect your personal information and comply with the latest laws on data protection and secure payments. Our website uses SSL encryption to ensure your information is protected throughout the entire purchase process.

💳 What Payment Methods Does Luxorah Offer?

We offer several secure payment options: ✅ Klarna (Pay now, later, or in installments) ✅ Swish ✅ Credit Cards (Visa, Mastercard, American Express) ✅ PayPal ✅ Apple Pay & Google Pay

All prices on our website are inclusive of VAT, so the price you see is the price you pay.

🚚 What Shipping Companies Does Luxorah Use?

We partner with reliable shipping partners for fast and secure deliveries: 📦 PostNord 🚛 DHL 🚀 UPS

The shipping carrier is automatically selected based on destination and weight of your order.

📦 What Are the Shipping Costs?

✅ Sweden & Nordic Countries: Free shipping on all orders! ✅ Europe: Free shipping on all orders! ✅ Rest of the World: Free shipping on all orders!

🔄 How Do I Return a Product?

We offer 14 days open purchase. You can return your order within 14 days after receipt.

📌 Return Conditions: ✅ The product must be unused and in the original packaging ✅ Returns are sent with trackable shipping ✅ We process your return within 5–7 working days

To start a return, contact us at info@luxorah.se.

❓ Have a Question Not Listed Here?

No problem! Our support team is happy to help. ✉️ Email: info@luxorah.se 💬 Live Chat: Available during our business hours

We always respond within 1 working day!